Tenant Resources
For our tenants in Chicago we have published this valuable information
to make your lives a little easier. Please also visit our
faq
section if you have questions about rent, your unit, or other general
concerns.
If you'd like to manage your account online please
visit our
Online Portal. Our portal allows you to:
|
 |
Pay your rent using your checking or savings
account |
|
 |
Setup recurring automated monthly payments so
your rent is paid from your checking or savings account each
month automatically |
|
 |
View your account balance and transaction
history |
|
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Update your contact information on file |
|
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Submit a service request to our operations
team |
|
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Monitor and track all open service requests
through completion |
|
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Submit notification of move-out and provide
your forwarding information |
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Chicago Utilities
Use the following contact information
for Utility providers in Chicago. Chicago tenants are
responsible for calling these providers and placing
service in your name immediately upon move in. You may
be asked to fax a copy of your lease to the utility
provider to begin service.
| Provider |
Emergency Phone |
Customer Service |
|
ComEd (Electric) |
800-334-7661 |
800-334-7661 |
|
Peoples Energy (Gas) |
866-556-6002 |
866-556-6001 |
|